Computer randomly restarts?

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mikenuxe
Beiträge: 5
Registriert: 16. Mai 2018 14:36

Computer randomly restarts?

Beitrag von mikenuxe » 23. Mai 2018 08:39

Hi,

I have a Windows 10 HP Pavilion Laptop (used to be Windows 8) which recently has began doing something odd. Whilst I'm using it, the screen will randomly turn black and the fan will stop as if it's turning off, before the computer boots itself up again, having closed everything I was on.
Neither the shut down/restart screen come on, it just turns itself off without warning. It's definitely not overheating and never says there's a problem, but it's done this five or so times in the past week now, and it's really frustrating when I'm on a document and it just restarts itself?

Please help.

I didn't find the right solution from the Internet.

References:-
https://bit.ly/2IY2uxj
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Thanks

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